Tracking was appreciated and all arrived in very good time! Thanks! - Mal
The goods arrived OK.The courier phoned to arrange delivery time and so we were able to meet him at the kerb side so that he didn't have to park. - Denis
Great service – very happy with the ordering process and deliveryThank you Christine
You couldn’t improve on the service it was splendid. So speedy. Much better with Aust Post than the courier and not left in the carport. Thanks, Jeanne.
our website is quick, the descriptions accurate and the delivery (because of fast packing) very quick. You have won additional future business, well done - Stephen
The service I received plus delivery was so fast. Would strongly recommend you to my friends. - Muaz
My order arrived yesterday and was left under cover by my front door. Everything went smoothly. Thanks so much - Skye
I have never been so happy ordering from winebox warehouse, service is second to none, so very quick, hassle free, fantastic customer service. Thank you for giving me the opportunity to offer feedback - Jayne
I was very pleased with my order and how quickly it was delivered thanks - Dot
Very good,receive within a day after the email from the courier Thanks a lot
I really don’t think I could add anything to improve an already excellent service. Thanks for your great offers and the smooth way the orders are dealt with.- Liam
Love the Plumms.- Geoff
Awesome service! Thank you. Very prompt.- Jessica
Nothing that could improve anything, your delivery is very prompt. No problems. - Derek
The service you provide is amazing, my wine gets to me a lot faster than other online wine companies and I will be staying with you for a long time.The tracking service you provide is outstanding and it helps a lot, if I had one suggestion perhaps a confirmation text to advise my wine had been delivered would be something to look at in the future.
Keep up the great work. The prices and the wine are amazing. - Tracey
The wine arrived promptly, as ordered and in good condition, thank you.
As far as my delivery is concerned I don't think it could be improved. Ordered one day delivered next day; The service is excellent; it doesn't get better than this.!!!!!!!!!!!!! Regard,Sigrid
Excellent service, received my order within 2/3 days.Thank you!
Your delivery was very quick. So quick it actually sat at the delivery address for 2 days before I knew it was there. - Collin
I'm a regular online wine shopper. I was impressed with your prompt delivery. I will definitely use your website again. Cheers Con
I can’t offer any useful suggestions about improvement, but I am pleased to tell you, as a first time user of your website, that I am completely satisfied with the way my order was handled. I will be a repeat customer, and can only say keep up the good work, and make sure you keep your performance and price competitiveness at a high level. Regards, Richard
I do appreciate your good service, and I’ll be placing further orders in future. I live on the other side of the world.....in Malta, EU...
But my sister and her husband live in Toolern Vale...and it’s been gifts to them that I have been ordering....
Kind Regards, Wilf
I am a very satisfied customer, I cannot provide anything that would improve your customer service. In my opinion wineboxwarehouse.com.au is representative of what is expected of a professional online wine merchant. - Kenneth
Thank you for getting the order here quickly.
Thank you for having good selections. This order was of whites for my wife and she is HAPPY!!!!! And so, therefore, am I. - Graham
The ordering was easy, delivery prompt and the resulting wine,easy to consume = all good! - Peter
Much faster delivery than previous. I was happy. Next day delivery is now a minimum for online orders
Dear Sir/Madam Your service has been fantastic, no improvements needed from my perspective.Kind regards Diane
Fantastic service, no complaints here - Jayne
I have always had extremely good service from the people in the warehouse, particularly when I could not remember my password and had problems updating for a new password. Whenever I have emailed through to the office have always had a prompt and professional responses. When requesting a delivery on a particular day this has been accommodated. - Berenice
I was quite stunned that my glasses arrived in Woonona (near Wollongong) the day after I ordered and paid for them. You are already doing something right. Thank you. - Jean
I found the tracking info very helpful thank you. - Alyson
Thank you for the prompt delivery of my order, I was most impressed with the service you provided.
The tracking was great, thanks.
My orders always arrive in a timely fashion, so from my point of view nothing needs to change. Even though I usually don’t really know the wines when I order them, we’ve always enjoyed them!
I was really happy with the service, everything went smoothly and arrived in no time! Thanks very much Tanya
I enjoyed my first experience with your wine. Fast delivery and some good looking reds. The first Shiraz was great. So thanks and I will check yr specials from time to time. I'm a pensioner so watch For value. - Patti
All good thanks wbw, great site, easy to navigate & order, good service, "thanks for a quality alternative to paying 'over the odds' for crap w.a. reds! A bit harsh I know, but we've got spoilt here is S.A. & Vic with quality wine.Cheers, Linda
You done well! - Bill
Many thanks for our recent order being delivered so promptly. That was important to us as it was an interstate delivery. The fact that we had updates on its whereabouts also gave us peace of mind -- so we were grateful for that. - Sandra
Excellent prompt service! - Sallyann
No problem with the service. The delivery is very efficient, in fact the delivery comes even before your email notification. It would be better if the notification comes before the actual delivery. Keep up the good work, Chandru
The tracking system works well: your notification of despatch and Australia Post’s notification of delivery. - Mark
Order arrived today as per your communication many thanks very much - Mark
Your service is great - i am always recommending you to my friends and restaurants that i go to.
My order always arrives promptly and i don't need to track it- but that is a great option if needed. - Debbie
My orders from you always arrive promptly. I request you use Australia Post because we live in a semi-rural area and have had issues with couriers. Thank you, you always comply and I am a happy customer. - Margaret
All good but I notice again the corks are no good in the Ladbrokes. Glad to see them using screwtops now😄 - Darrel
All good. Very prompt service. - John
The delivery through Fast Way worked out well thank you. Regards Don
Very happy, indeed, with the service. I wanted delivery delayed while I was out of town and the wine arrived as organised. “Well done” and thanks. Kel
Great service and products. Delivered without a hitch. Kylie
Great service already, appreciate the fast delivery.Ralphn
Service was great. No improvement possible. Thanks
Hi, I am very pleased with the efficient order per phone. Fantastic service, the wine was delivered to my door and even carried inside. Very very pleased and will order again and recommend to family and friends. Kind Regards, Solveig
I wouldn’t put any effort into changing anything. I always get my delivery so quickly I don’t have cause to track the delivery. The web site is very easy to use, and doesn’t need any change in that regards. If you do want to freshen it up, please, please, please, don’t make it harder to use, as the tech guys are often masters of wrecking a perfectly good site. Anyway, that’s my 2c worth. Regards, Peter
Excellence service great delivery time tell you more when i open a bottle once again thanks Darcy
So far so good.Order, payment and delivery system you have in place is smooth and stress free.Kind regards Sophie
Tracking info was very useful, My delivery is to PO Box so I knew the package was secure. Received tracking info by email from Aus Post. Thanks Frank
Didn't need tracking because the wine I ordered was delivered so promptly. Great service thanks! Regards, Lynne
Your service has been excellent from the start which is quite a few years ago now. I have eclectic tastes but I buy more from you than anyone else.Linke, Woods Crompton, and Mt Monster have also given me much enjoyment. Keep up the good work. Helen
Hi I really like that you use a courier that is not Australia Post! Your courier always leaves the box at the front door if I'm not home. Very convenient. If you could make the delivery more quickly, that would be great! It usually takes a week or so.Thank you Vania
Two comments only my friends, the Bendigo Blanc was delicious, haven't tasted the Fume Blanc style for yonks. Also your courier delivered to my door, as against my having go to the Post Office.
Thank you, much appreciated. - Alan
The wine arrived today, Tuesday. I must give you 10/10!!! Many thanks George,
I'd just like to say a huge thanks for such outstanding service. I only ordered this morning and to have it delivered in the afternoon certainly exceeded all expectations! - Brendan
Service was first class, ordered I think on a Wednesday, wine here Thursday, sensational. Emails are always useful to advise expected arrival times. - Andrew
Great value for money and super quick delivery, thanks.
Hi Tim, I only recently discovered your website, but after two orders am very happy with your prices and your delivery arrangements :)
No issues at all with the tracking information, incredibly easy to monitor how close the plonk is to arriving. Thanks for a good service, will continue to buy up when a deal shows its head.
Service is always excellent. - Stephen
Hi Tim, I had a great experience using your business. Michael was outstanding in shipping a box up for a 50th birthday present.Will definitely use your service again on the back of this.Brent.
Hi Wine Box Warehouse,Super fast turn around appreciate good service these days. Awesome product and great price. Will keep checking your emails for wine bargains also. Thanks again, Mark
Excellent service was delivered in a few days. Thanks, Patti
Just a note to say that my most recent experience saw WineBox Warehouse back to their best. A month or so back we had a bit of trouble when an order got lost, then a bottle smashed in transit and returned and me with no wine for weeks! This time round the wine arrived in good order a few days after placing the order. The discount code for a free bottle to make up for the earlier error was appreciated. Well Done. Adam I
No real feedback, everything just perfect as usual.My order normally comes within a day or two so no real need for any tracking.Regards,Tony.
We in SA have always been very impressed with our wine deliveries from your Co. There is no real need from our perspective to carry out any tracking because from the time of order confirmation to delivery it is usually 3 days which is amazing! Phil
Excellent delivery time, ordered pm Wednesday, on my doorstep first thing Friday morning. The tracking was of no use, it showed nothing until the delivery day and that was so early I hadn't even checked. Ron
Hi All good. You have good prices, good wine and free delivery for a case. Well done. Sent from our iPad Ian and Munlika
No prolems with your communications.
Keep sending me good wine. Cheers Nev F
Hello, i was very impressed with your service. The speed of dealing with the order, any queries, and the ease of tracking was very good. The personal service I received was exceptional.
Just loved the Cloverleaf Shiraz 2010. Let me know when stocks are low.Regards, Bruce
The tracking worked well and wine arrived on the scheduled day even provided options for redirecting to another location or 24 x 7 pick up location. Regards Anthony
The service is the best in the business. Regards Colin
The reason I use Wine Box is the consistent good service with no delivery issues. Keep up the good work. Cheers Ed
Hi ,I have to say I thought you service was excellent. Cheers Elio
Ordered Thursday afternoon, delivered Friday morning, that's service! Regards, Ron
WOW!….. ordered this morning , on doorstep this afternoon….. can't get much better than that! Cheers, Bruce
Your delivery service is impeccable.- fast and delivered as advised Chandru
Thanks. Arrived promptly, tried a bottle, and as promoted great drinking , not only at the price, but at any price. !! Cheers, Bruce
The usual next day delivery took place once again - a great wine at a great price with super quick delivery. What more could I want? Cheers,Helen
Hi, I love your service and write up on the wines always helps me pick the wines. Steven
ll great. Wines delicious - Daniel
Hi Tim, Excellent. I placed the order the evening of December 28th and had the delivery early the 30th morning.Thank you.Cheers . . . . Anne
The tracking option and information contained in it was the best for any item i've bought from anyone anywhere! the delivery guy was really nice and friendly too (not your control I know) and he actually knocked (most don't and leave the crates outside in the sun and I hurt myself getting them in or have to open and bring bottles in one by one) well done!! Corinne
Thank you so much for the great service. Will definitely use your company again. Wine was delivered quickly, and the tracking emails were great. Karen.
All went smoothly. Thank you Wine Box Warehouse for such a great service.
Great service - Chandru
You are all wonderful....thank you. Helen
Hi I live in the UK and buy wine for my son who lives in Brisbane. I think your service is marvellous. Great choice of wines at great prices. The free delivery on 12 bottles is great too. I can now track the parcel. Good on ya. Thanks again.
I have ordered a lot from Vinomofo in the past but have stuck with you more recently because;
Free delivery on a case that arrives in 2 or 3 days vs $9 delivery which can take over a week
Quality v price is good - especially with discounts
I had an issue with a corked bottle & you replaced it quickly & without hassle
Keep up the good work Cheers Cam
Thanks for your follow up. The order arrived very quickly and we had no problems or issues at any stage of the transaction. Regards, Dianne
Your wines and prices are excellent. The tracking is most helpful. I can't think of anything more to improve the service
Thank you Mimi
Your service is the best ,everything from start to finish ,was handled with great efficiency. As I’m in the UK I COULD NOT ASK FOR MORE INFO, thank you, The only thing was the courier where info was patchy but that’s minor - John
Only good things to say WBW! Efficient site, impeccable feedback along the way to point of delivery & great bargains to boot! Happy (& relaxing) Christmas to you all. - Linda
The service is very good as far as I am concerned; prompt: efficient & a good delivery service
THANKYOU - Helen
Delivery was fast - I was kept informed as to the order status and delivery. What more can I ask. All good!
Kind regards Iris
Thank you Winebox. I’m very happy with the service you offer and especially delivery by Aust Post direct to my PO Box. The tracking is excellent and makes life a lot easier. Never have an issue, keep up the good work. Cheers - Tony
Just wanted to let you know as a long time customer that the new payment platform that your using in the website is a fantastic improvement on the last one.
all good and in store service and tasting opportunities are excellent. Have referred you on. - Trish
Hi I ordered two leather wine carriers last Thursday and they arrived today (Monday). Great service and excellent product. Thank you Rosemary
Thank-you for the prompt communication and delivery on-time as promised...enjoying that drop right now :) - Ronan
No problems, I like your prompt service - George
The order was received intact and on time with plenty of notification - well done. Too bad other organizations can't provide that level of service ! ! Cheers Rod
The whole service was very straight forward and easy to track delivery also. Won't hesitate ordering again - Adam
Hi There Wine Box team I never cease to be astounded by how efficiently and speedily your delivery service is. There is a fantastic range of products to chose from and one would never die of thirst waiting for delivery of an order. I can highly recommend this company and it's service.
Your service is excellent, just keep up the good work.
Regards, John H
We love your excellent, punctual service. Thank you John R
I am happy with the total Wine Box experience from beginning to end. I received all items within a good timeframe
Regards Margaret & Peter
Hi - don't know if there's a better way of providing feedback, other than responding directly to your email, but hopefully you get to read this.
Firstly, thank you for resolving the issue I had with not receiving your regular email offers - somehow or other your emails stopped coming, but finally they have resumed - it's probably not often that people seek out promotional emails, but your offers are always worthy of consideration, and often challenge my self-control!
I (and many others) have enjoyed all of the many wines purchased over the past few years - most of them are labels (and in some cases styles) unknown and/or untried, but which sounded ok, and in fact proved to be rather good, or even excellent. I now keep a 'running list' of my personal favourites, and only wish that these beauties were available all the time!
Ordering online is quick and easy, and delivery to Canberra is always fast and reliable. I have used other online wine retailers, but find WBW provide better value, service and advice on a consistent basis. Well done! cheers
Excellent service. Ordered y'day , arrived today, Sat , within 24 hours. I have had an earlier vintage of the Moates Lane before , good wine.
Yes, good service....and the wine in this particular order was brilliant! - Julius
Greetings...service was prompt...no problems with the transaction.
The difficulty lies with purchasing wines I am not familiar with...I do not usually believe the spiel sellers use to promote their wines. I try to check wine reviews from varying sources.
Certainly I am most comfortable if I know the winery or the winemaker.
Wine selection should not be just a guessing competition based on price.
So far so good with Wine Box Warehouse.
No issues or anything to report other than your speed of despatch or more particularly time from order to receipt is very good.
Communication was fine - kept me well informed and delivery was amazingly prompt.
Great value, as always, and exemplary service, thanks.
Very happy with your service. Tracking information is good as is the speed of delivery - Bob
I was delighted to receive my most recent order from Wine Box Warehouse within 2-3 days of placing the order. Outstanding service!
Your service is excellent with delivery very prompt
excellent as always thanks
My recent order was delivered on time and good order.
No complaints. Keep up the good work.
I reckon you guys and gals are the best. Delivery extremely fast and quality and price of wine superb.
Any improvements can only cement your place as the best online wine business around.
Keep it up, you guys rock!! Ray
Excellent service; many thanks - Geoff
No problems. More choices French Sauternes and Central Otago Pinot noir appreciated. Ian W
Great service great price so nothing to improve - Tony
I really can't fault your service: you're fast, reliable & you keep me posted about the progress of the deliver. Great work 👌 - Jim
Great customer service!
Thanks - Tom
Thank you for a very efficient service. I've never needed to track my order....always seems to come very quickly!
Always a pleasure to deal with you, all the best till next order.
Hi Tim, Love the service. Easy to use and quick delivery. I don't need to store as much wine as I can order a new box and get delivery straight away. No need to track as I get my delivery next day or day after consistently. As I'm on a main street I appreciate that the delivery driver hides the box behind the fence in accordance with my instructions. Keep up the good work - Virginia
Speedy delivery, excellent communication from WBW,
thank you, Elizabeth
The only feedback that I can give you is that I believe that your customer service is first rate. You not only provide excellent advice on which wine would be suitable and affordable, but you also deliver the wines very promptly and reliably. Now that I know that you are situated close to home, I will pop in to have a better idea of your stock.
Well done. Keep up the good work Michael M
Dear Sir - Excellent delivery service., Chandru
Could not be better. Not only can the delivery guys found our house but the delivery time is very short. Keep up the good work. Nick
I do not track but your delivery guys are very prompt and reliable. Hiccups occur but they fix ‘em quick. I am not related to them either!!!!! Bob F
Hi Tim, Love the service. Easy to use and quick delivery. I don't need to store as much wine as I can order a new box and get delivery straight away. No need to track as I get my delivery next day or day after consistently. As I'm on a main street I appreciate that the delivery driver hides the box behind the fence in accordance with my instructions.
Keep up the good work. Virginia
The whole experience from online purchase, confirmation emails and speedy delivery was excellent.
And the wine is awesome and great value!, Regards, Gary
I often order wines through Wine Box Warehouse, but this last order was a 'special one'.Firstly, I had ordered some wines 'in error'. I emailed immediately the order had gone through, but then I phoned, because I was worried about my 'overly-excessive' order. I got 'someone' in Accounts who was absolutely wonderfully helpful and instantly amended the order as requested. Lovely chap and didn't make me feel like a fool.Secondly, the order arrived one or two days later! Such a quick delivery! So, do I have any suggestions about improving your service? Absolutely none. I will continue to order wines through Wine Box Warehouse and am very happy with the prices and service you provide.
Kind regards,Eugenie M
Honestly.... Why would I buy from anyone else. Friendly, efficient staff and everyday quaffing wine at great prices, and wait there's more! Delivered to your door! Julie.
Hi, Great service arrived today. The Fastway driver called me to make sure I would be around, really excellent. Thanks, having a little Heathcote shiraz just now - Peter
Wow! It arrived before your message arrived. Again, amazing service - Judy
Hi guys, So far very happy with the prompt service. Thank you - Paula
Delivery was prompt and order correct
What more can I ask? - Michael
I had to chuckle the other day - A lovely customer Ian, sent us this email correspondence:
Subject: Re: Your order is on its way (From Cellarmasters)
"This is quite slow delivery. 2 days to pack the order then 6-8 days delivery. I use a number of online wine retailers and your delivery is simply not up to the mark. 3-4 days from order date from Melb is what I’m used to. I suggest you try Wine Box Warehouse to see how good service can be. And no shipping charge for 12+ bottles.
Hi Tim, First time purchase. Great service. Thank you, Suzie E
Very prompt and efficient delivery - thank you.
our tracking system is good......but your delivery system is even better. I got my wine the day after I ordered it so no need to check the delivery time. In fact, I think the wine came before the email.
Well done, great service. Tony.
Hi there, The wine was delicious & the service exceptional - great delivery timelines & great service delivery. Thanks so much. Cheers,Kaye G
Never ceases to amaze me just how good your web site is, so user-friendly & very efficient, thanks Linda
I live on the 7th floor and my neighbour alerted me to a box of wine at my front door – great service but since I was home that day, don’t know why the delivery man did not knock on my door. No worries the order arrived within 2 days – excellent! Best wishes, Christina
Hi the process of ordering & delivery was good. thank you tim b
HI – have enjoyed your service and wines for over 3 years now. Has been great.Regards, Max d
Thank you for your efficient service. The tracking facility on the confirmation order is great as that allows me to estimate delivery. kind regards, Wayne M
Always very happy with service – glad to see you are using Fastaway Couriers again , the Australia Post order took nearly a week though if you didn’t count Saturday & Sunday 4 working days. I guess we have been spoiled.
Kind regards, Pat S
Order went very smoothly and was delivered well within expected timeframes. Many thanks David.
Service was great thanks! Daniel.
The delivery process is excellent. Please leave as is. Kind regards. David B
Thank you for my wine. I really prefer the delivery with Australia post and the tracking rather than when you were using a courier so for me this is a big plus. No issues at all. I love the Beechworth Tempranillo - it's great having some alternative wines rather than the mass produced standard bottles. Thanks again - Sarah
All received thanks. More than happy with the service. Cheers! Andrew G
As far as we are concerned you offer a very professional service with no hiccups, wish more were like you - Sharon
My current experience is that all goes smoothly and timely and I will continue to purchase from you - Michael
Hello People, I’ve always been really happy with your service. Keep it up. Regards, Peter
Rapid response and speedy deliveries so far thank you.
Great Service- thank you Russ. W.
Impeccable service and great wine, thanks - Ian
Very impressed with tracking ability and 2 day delivery time from order. Content is not too shabby either! Regards, Paddy
I could not fault your service and delivery of my wine. The tracking service and option of having my order delivered to my house made it so much easier for me as I knew when it was going to arrive. Keep up the good work - Lyn
Hi there I've always been happy with the ordering process with you guys. Time from order to delivery is also very good. Chris
Thank you for my recent order, I always ask for it to be delivered to my front door and it is, no problems. Ann
I live in South Australia and cannot fault the service. Order one day - delivered the next, consequently I have not used the tracker. Excellent wine, excellent prices and excellent service.
All good. Australia POST excellent. You always deliver within a reasonable time what was ordered. I am a happy customer. Just wish you sourced more top quality Central Otago Pinot Noir wines. Ian
Hi, Just wanted to let you know that you guys are the best. Fastest delivery in the business! Thanks. Regards, Andrew.
Service was great and the wine is superb. Cheers John
Hi guys, Tracking system worked well and I was a little surprised how quickly my box of wine arrived. Cheers Chris W
Your service was excellent. Robert M.
Nice, trouble free transaction and delivery. Keep up the good work.
Great service, my compliments. Regards, Phil
Service was great – the wines are great value – we will be using it again! thanks, Allison S.
Thanks for the efficient process of delivering the wine to me. I do not know of anything else I could have expected or needed in the purchase.
Hello Boys & Girls, I have always been really happy with your service and offers. Nothing to add, thank you. Regards, Peter
I tried to order on line however I could not get the sight to work. I rang and the order was handled professionally and it arrived to day. I just hope it tastes great... Cheers, David
Great service - ordered one day arrived in Adelaide the next morning.
Cheers - Peter
The service was good. Appreciated getting the updates on tracking as there was no one home to receive the delivery. Thanks again - Robert
Everything, including the wine itself (I opened one yesterday) was very good. Thanks - Liam
Hi Tim, service has always been very good. Email frequency is about right (I was with 'get wines direct' for a couple of months. The wine I received was nothing like their tasting notes and was undrinkable so it went back. I would get 2 - 3 emails a day from them which drove me nuts - so I cancelled them). Hidden winemaker another online firm were just a little dodgy ( there were issues re them paying their suppliers apparently )so ceased dealing with them. I have stuck with you guys and my usual direct supplies from the winemakers I know.
Wine arrived within 2 days and dropped off where indicated on form. Nice drop of red.Thanks, will order more soon.
Will completely honest, I made the order at 9 pm Thursday night, went to Dan Murphy Friday late afternoon as I was not expecting the delivery for another 4 or 5 days
I spent $60 for 4 bottles and went I came home my order was there.
I surprisingly happy and still am, as I took a gamble not knowing the wine I was buying but more so the blend.
For the price they are all good drops.
Thanks and have a great weekend
We were vey happy with your delivery. It was efficient and the items were delivered as instructed - Chandru
Really enjoyed the service..thank you - Paula
I ordered a prosecco for my great uncle as he was not able to attend our wedding interstate (so he could have a drink on our wedding day!). It arrived the same day and I am told the card was lovely. Thanks so much for your help! - Melissa
I have always enjoyed excellent products, service and delivery. I will keep purchasing from Wine Box Warehouse - Peter
Thank for excellent service, very impressed. I ordered from UK for my Daughter in Perth WA for delivery. Everything went like clock work. I must confidently will be using your Company again. Thank you - Nicky
I can only repeat what I have said previously: I am very happy with the prompt service, the quality and value of the product, and - not least - the pleasant delivery. Thank you - Kath
Thank you. Everything was fine. I wil let you know if there is an issue - I do keep using your services. Annette
Excellent Service. Cheers - Matt
Good afternoon. Order was delivered in usual super fast time, thanks - Ian
Another outstanding wine for a minimal price, delivered super quickly. I can't ask for better! Thank you - Helen
Hi there, The process of ordering a confirmation email and tracking details was excellent Also the follow up call re credit card issues was well handled A pleasure to do business with you
Living in the country I'm restricted to supermarket wines choices. Thank God for Winebox Warehouse. Genevive
Hi – thanks for everything……feedback…..your website is good, check out easy, delivery fast and wine is great! I cant ask for much more really! Cheers - Dave
Excellent service; ordered one day delivered the next. thank you - Sigrid
What service!! Ordered wine about 10am,went out,returned at 3 pm to find it delivered. Fantastic service - Peter
Thank you. As always, I was very happy with your service. This order was a gift for friends and they too are very happy! - Jane
I have ordered wine many times and your service has been great …. My recent order was placed on a Sunday evening and it was delivered Monday evening. I know we are both in Melbourne but that’s great service - Stephen
It is always very easy placing an order and Dom is always excellent to deal with! The delivery is generally 1 or 2 days which is fine - Anne
Your delivery service is excellent, in fact it is so good I've never wondered "where is my order?" And never had to go to the tracking information. The experience is so good I have recommended WBW to several friends and colleagues that enjoy wine. Keep up the good work - Colin
Hello, If you can keep delivering on the same day as I place an order, I don’t think you need to improve on that ? You’ve done this for my previous two deliveries, so thank you - Michael
Thanks for sending the order.I was extremely impressed that the goods were delivered AM next day. Tracking information would be good to add. But if you keep delivering like the first order there isn’t going to be any issues! Have a great day - Damien
Guys Not sure how you can improve. Now that you send it by Fastway rather than Australia Post it gets here in 2 days instead of 2 weeks. Wine is good. Delivery Good. Service Good. What more can I ask for? All Good - Mike
Thank you - was easy to track, although delivery was slower than usual on this occasion - but well worth the wait. The Ladbroke Grove wine was an absolute stunner - and for not even $10 a bottle, I felt like I'd won the lottery! Many thanks - Helen
Loved your service: loved your wine: you got me as a customer :)
As I have commented previously: I am very satisfied with the service I receive from you - and you are well-served by your couriers in this region.
Excellent service as usual. You guys set the standard - Jim
Good service and price, thank you. Marie
Thanks Tim, my recent order was placed late on Friday 8th Jan, I got an acknowledgement on Saturday morning, and on Mon day 11th I got a dispatch notification. The wine arrived on Thursday Morning (to our house in WA).
I didn’t look at the tracking, but was very happy with that level of performance. Bo H
Hi, I was happy with the timing around delivery.
It was much quicker than last time and the courier from Fastway provided excellent service and went out of his way to ensure that I received my delivery without delay.Cheers, Charmaine
I was very happy with the ordering, communication and shipping for this order. Feedback is keep doing it this way! Cheers - David
Great service, fast delivery! Will use again :) Thanks! Luciana
Hello Wine Box Warehouse, Just a thank you for such prompt service. My order arrived today – just 24 hours from placing order. Fantastic service - Judith
Your service is great. Cannot suggest any improvements. Always a pleasure to place an order with you - Cheryl
All the wine I have ordered has arrived and has been left on front verandah if I am not at home. Has worked well. Well done. Jill H.
Thought your service was excellent. Brett.
Thank you, it all went very smoothly and I had no problems.
I am alsp enjoying the wine.Regards,Chris T
Thank you for sending this order. I do like the facility to track the order. Good choice of wines - Barbara
Great Service - Haig
No actual help required, just that I couldn't find the "ADD a testimonial" to those existing in the list, when you asked for feedback! What's not to love about WBW - I spread the word to all my friends. The order I placed in Dec, to be delivered to family in Perth - was delivered a couple of days before the holiday closures: the whole tracking thing is awesome, second only to the value. Keep up the good work. Linda U
It's always good to know about the progress of an order and, where possible, to have an estimated delivery date. That said, you delivered my order almost before I started thinking about it.
Thanks again and have a great Christmas.Mike
Afternoon, Wine ordered 23/12 and rec'd interstate 24/12, well done Winebox Warehouse especially at this time of the year, impressed - Greg
Hi, This order was received Monday, a very prompt delivery. Thanks for a great service, and will certainly be recommending. Matt
Prompt, excellent service. Many thanks. Laurie R.
Hi guys,Timely tracking information is certainly a value-add service, particularly if you are sending product to a third party recipient as a gift etc. Many thanks for the great service, and of course the great wines !
Regards Bruce F.
Excellent service fast efficient I love the fact you know where your order is at all times by the updates and notifications Regards Merelyn.
Excellent service. Delighted.Thank you John
The deliveries are getting quicker and quicker thank you. I have been a loyal customer of yours since you started up in Caulfield many years ago. Wouldn't go anywhere else for my wine. Genevieve M.
Hi Mat, Thanks for your great service!! I have been buying off you for years and have passed on the value of WBW to all my mates. Best regards and Seasons Best Greetings, George
Great service. Carrier very helpful. Many thanks and Happy Christmas! Regards Janet.
Can’t give any feedback to improve what is great service – order one day, delivered the next!
Thanks Steve B.
all delivered safe & sound thank you. J.L.
As always, I'm very happy with the wine and the service - Jane
I live in the uk but have a son and grandkids in Australia, you offer me a great service and you never let me down.
The service was quick and efficient – once I placed my order, I didn’t have to think about it again, it just arrived and my special instructions were followed - Eliza
I am really happy with the service you offer. I ordered the last one on a Sunday evening and it arrived in Melbourne on the Monday! Sensational - Julie
Fabulous service guys wine was at my home in days. Good job - James
Very happy with prompt, efficient service - Christine
Your deliveries are so prompt, I never need tracking - Ian
I am very satisfied with Winebox Warehouse’s ordering and delivery processes - Geoff
Really appreciate your overall service and your delivery time is second to none - Graham
I have ordered from you several times and have always been satisfied, I would highly recommend - Lyndell
Everything about my order and delivery was perfectly ok - Annette
Service, delivery and product was excellent - Olivia
Excellent service, much appreciated! - Stephen
Tracking information is useful but I did not anticipate such quick delivery and was away for the long weekend when it arrived. All was well when I got home on Monday as the delivery had been left as instructed at the rear of my house.
Great service! Thank you, Clyde
Top marks all round, as usual. Many thanks.
Given that the wine was delivered in Melbourne the day after I ordered it, I could not ask for any improvement - Helen
Sept: Fast, easy and efficient - Julia
Sept: Nice quick delivery. Well packed - Darren
Sept: I have no complaints, your service is fantastic - Clare
Sept: I chose Wine Box Warehouse for two reasons - The great value wine, and the option to deliver to a PO Box. Living in an apartment, this prevents deliveries going "missing” as the couriers just leave them at the front door for anyone to take - Ben
Sept: I can find no fault with your service, there are plenty of reasons to praise Winebox Warehouse. I ordered online one day and the wine was delivered in Melbourne within 2 days - Roger
Sept: All is working perfectly. The last order I put in at 4 pm and received the delivery in Melbourne by 10am the next morning - can't get better than that - Jim
Sept: I had great help over the phone a couple of times and the email tracking of the order worked very well. I was put at ease by the excellent customer service and follow through. Wine as always is excellent. Thanks - Matthew
Sept: Order received within a couple of days - all good as usual - Peter
Sept: Many thanks, usual super fast delivery and great quality wine - Ian
Sept: Many thanks for the wine I ordered. Not a problem with the delivery, all is good - Ella
Sept: The WBW delivery service is the best in the market - Colin
Sept: Thank you for your excellent service! - Fred
Aug: Everything perfect. Thank you - Annette
Aug: I find your delivery excellent - Chris
Aug: I have no complaints and the delivery service is first class - Graham
Aug: Everything to recommend here - prices, speed of delivery and quality of wine! Fabulous - Helen
Aug: The order arrived promptly, and an Auspost email advised ready for collection the morning it was delivered. Excellent - Ruth
Aug: Your delivery people are very prompt and efficient - Bob
Aug: Order arrived earlier than expected as it was delivered to country location. Excellent - Andrew
Aug: I really appreciate the good service I always receive. I am not a big spender however whatever I buy I enjoy - Peter
Aug: Fabulous wine, fabulous service, fabulous price. Thank you - Helen
Aug: Many thanks for your good service and great vino! - Christina
Aug: We are always happy with your service, and with the wines we buy. Thanks - Jenny
Aug: Service is great, no improvements needed - Ian
Aug: Many thanks. Wine arrived today. Great value, very speedy delivery - Ian
July: Thanks for the great service - Allison
July: The service from Wine Box Warehouse was excellent. Delivery via Aus Post was delayed but a phone call to WBW saw it arrive the next day – may have been coincidence but I doubt it. Thanks - David
July: I mention you often to many friends and colleagues as a supplier of great wine, great prices and superfast, no fuss delivery: Excellent - Rick
July: Thank you. Your service is fantastic! You have the quickest delivery out of all the online wine sites!
July: WBW = great wines, great price and great service!
July:Dear WBW folk,
As your records would no doubt show, I have been a regular and returning customer for some time. Your packing and sending timeframe is brief and swift and to be honest, there isn't enough time to track it because it arrives so promptly
I think you all are to be commended on each and every aspect ... choice of wines, price, ease of website, friendly staff on the two occasions I've rung ... and your bonus specials are really appreciated. The wine glasses that arrived last week are so lovely!
Thank you all! Cheers!
Can’t fault the service or the wine we’ve received lately.
A recent query re an order was answered very promptly and wine arrived as was indicated in tracking notice forwarded to me.
Keep up the good work! Cheers, Annie W
July: Pleased with the wine and so quickly delivered!
Sent from my iPad - Marni
JULY:Just keep up the good service and good range of wines
JULY:Impeccable service and product, as always. Helen B.
July; It got here before your email!!! Amazing speed. - Garry G
July; Seems a bit superfluous as my wine ordered in the morning arrived early next day! Great service thanks.
July;My deliveries are going great now that I have specified Courier rather than Australia Post.
I'm in Sydney, and the wine is always there within 2 or three days - and - if I am not there, they leave it, as per instructions, on the doormat.
Because it is always so consistent;y quick, I do not need the tracking service. As yet.
Very happy with service.
June:Hi I meant to email last week and thank you for your FABULOUS service!
Ordered late on evening of 24 June and order was on doorstep mid-afternoon 25 June!!!! Not even time for shipping info to come through!
Thank you, JUDY C
June:Hi,the service provided by WBW is outstanding. Apart from a high quality, diverse range and value for money product range, the prompt and reliable delivery service is unsurpassed in any other online service I have used.I have used Cellarmasters, Winestar and Getwinesdirect over the years however WBW is the best online wine provider by far!
JUNE:Hi,Congratulations on a prompt service.
JUNE:I have been a satisfied customer for many years and enjoyed many tasting sessions at your Camberwell headquarters, which was close to where I live. So I was none to pleased when you decided to move to Port Melbourne. Since then I have been ordering wine online and have been most impressed by the service offered by Winebox Warehouse. You deliver promptly, in fact I am amazed how quickly and efficiently my orders are dealt with. Rest assured I shall continue to order wine from you and look forward to your regular emails.
June: Thank you. I couldn't believe just how quickly my wine arrived - Lee
I was happy with the assistance with the order and delivery was very prompt so I didn’t need the tracking system.
More cheap deals is my only suggestion although I can’t drink it all fast enough.Mike
June: As always, super quick delivery and I have yet to taste a wine I didn't like from you folk and I never buy expensive ones! Many thanks to all.
June: I appreciated the chance to purchase this 94point wine at a reasonable price. It arrived in good time and in good condition. - Peter
June: Very happy with service and delivery times, and the delivery company is very good - Julie
June: So far I have received very good service from your business - Ray
June: Always appreciate your quick turnaround, responsive service and speedy delivery - Paul
June: The order I placed with you arrived promptly and was true to your critique. The 2012 Elegant Desire Cabernet Sauvignon is drinking beautifully - Ray
June: I received the confirmation emails showing that the order had been placed and sent. The wine arrived very quickly - Michael
June: Great company to deal with. I have sent your link to many of my friends - Michael
June: Thank you so much for such great service, I look forward to future use, makes life easier ordering from abroad - Judy
May: I’m impressed with the time it took from date of order to when my wine arrived. Three days is a great service to NSW - Bob
May: The tracking service is very useful! Thanks for your great service and customer relations - Neil
May: Your service is spot on! Ordered on Thursday and drinking on Monday evening - Annette
May: The service for the wine delivery was excellent - Ian
May: It arrived exactly when I expected. Great work again - Bill
May: Very impressed at how quick our order was processed and delivered - Anita
May: The wine was delivered so quickly I didn't even have time to track the delivery! If only all delivery services were as prompt as yours! As always, very happy - Helen
May: You guys rock. I love the web page - it makes it easy to choose a item. The service is fabulous, actually lightning fast. Always putting the customer first. Keep up the great work - Angelina
May: Thank you, I appreciate that my orders are delivered so promptly - Chris
May: Delivery to South West NSW in a couple of days - excellent - Brian
May: As per usual the fulfilment, delivery and product quality were of the highest order - Mick
May: Can’t fault the wine and can’t fault the service! - Annie
May: I am very pleased with the delivery of orders and don't have any need to recommend improvements - Chris
May: I thought that the tracking information was excellent and the delivery was faster than anyone else I have ordered from.
Quality of product was excellent too - Adrian
May: Thank you for my recent order – I was very impressed with the speedy delivery!! - Christina
May: As always - superb service – I’m in Canberra and always have within 48 hours - Jenny
May: Many thanks – your service was superb. The goods were delivered in Melbourne the very next day - Hector
May: Excellent, arrivals are getting faster every time I order - Rick
May: Not only do I enjoy your wine but also the way you run your business. The delivery company used is very good, 10 out of 10 for the drivers involved. Your service is excellent and I would recommend you to all. Robert
May: Your service is amazing! The wine arrived in Melbourne in less than 24 hours (which absolutely shocked us!) and it was so delicious. Kathleen
May: Great price and terrific service, order came the next day. James
May: Thank you for the prompt delivery and excellent customer service. Merelyn
Apr: I received my last order of wine OK and as usual, delivery was very prompt. You provide a good service which I cannot fault. In short, don't change a thing.Thanking you, Geoff
Apr: Sensational service. I order one day and delivered to Adelaide the next. Keep up the good work and keep the prices down! Paul
Apr: No complaints at all - though haven't tasted the wine yet! Absolutely amazing delivery speed - congratulations all round. Jeremy
Apr: Put simply … Winebox warehouse has the best delivery service I have ever experienced. Colin
Apr: Thank you for the excellent service. Rob
Apr: I am delighted with your service - you don't need to change a thing! Kim
Apr: We found the wine was excellent and the service to my door also very good, thank you. Neil
Apr: Arrived here this afternoon – fantastic service – 24 hrs from order to delivery here in Geelong. Tony
Mar: First time I have ordered wine through Wine Box Warehouse and I don’t think it will be the last.
Very happy with the wine and service provided. Julie
Mar: Never had a problem with your deliveries in spite of having a variety if addresses. Helen
Mar: I have received my order already. Your customer service is excellent! Anne
Mar: Not sure if I can add anything. Your service is always very good, as is the courier you use.
Mar: You have a most efficient organisation. The wine arrived in very good order, as usual, and very quickly, which we appreciated. Lee
Mar: I find it such good value for an excellent wine at an excellent price. John
Mar: Your billing and delivery service is terrific. Absolutely no complaints, timely and accurate. Top marks. Jim
Mar: Thanks for the recent delivery. I was surprised by how quickly it arrived! Paul
Mar: I can't think of anything to improve the service. I am delighted, as always! Helen
Mar: As usual great wine with amazing service. thanks Mary...
Mar: Very prompt delivery in good order and great package price for a great wine. I think you have got the keys things right and that's why I keep coming back
Mar: So far, I am pretty happy with your services. Please keep up the good work!
Mar: I thought the service was very good. Thank you very much. Jonathan
Mar: Thank you for your good service.
The order arrived very swiftly early in the morning, before the heat of the day and in good condition.
There were numerous Australian wine companies available on Google but I chose yours and am very pleased that I did. Every aspect of my order went smoothly and I appreciated the help I received from customer service.
I did use the tracking information service when the order was dispatched but as it only took a day to deliver the wines, it did not really tell me anything until the actual delivery.
So, I was happy with your company and the recipients were extremely happy with the sparkling wines, an excellent result all round.
Kind regards, Jean
Mar: Hi guys,Best delivery times consistently and great product at great prices. Thanks for the excellent service.Cheers.Ralph.
Mar: The ability to track the order was a great addition, both my wife and I work so to know when the wine was being delivered really helped us, the whole process from order to delivery was great, I have no complaints, looking forward to purchasing again from Winebox Warehouse. Thanks. Dave
Mar: Delivery of my order was the speediest ever .......... Thankyou. Ian
Feb: Great service, great wines, very prompt delivery. Jan.
Feb: Excellent service, very prompt. Thank you.
Feb: We are very appreciative of the service we receive from WBW, as can be seen by how often we return to you. Ordering is simple, the regular special offers are good, we have rarely ordered wines that we didn't like, and some have been astonishingly good value. So a great service! Rod
Feb: The Wine Box Warehouse service is impressive.
Any further improvements will only add to an already good product.
Thanks for the chance to comment.Kind Regards, Colin B
Feb: Your service is excellent....to me there isn’t any need to improve it, but thank you for asking.Kind regards, Eileen M.
Feb: Great service. Delivery tracking works well. Thank you. Marg P.
Feb: Wow…that was the quickest my wine has been delivered. Ordered on a weekend and delivered the following Friday..less than a week. Many thanks.Faye ( Melb to Geraldton WA)
Feb: Love the feedback tracking and the way it auto opens a new tab and inserts the tracking code for you...so you don't have to write down the tracking number and insert yourself.
Well done.Cheers Mark.
Feb: All working well. I have referred your good results to several others.
Feb: I recieved my order 19th Feb delivered to my door Thankyou, Judi
Feb: Im so impressed with the speed at which my orders from Adelaide are arriving. It has meant Im committed to ordering from wineboxwarehouse rather than in Adelaide.Kind regards,
Feb: Very happy with the service you provide. As usual our recent order arrived promptly.
Feb: Great service, great value and great drinking.Cheers J
Great service great product. Jan P.
Feb: As usual - I am very satisfied with the service, and delivery by very pleasant people. I wouldn’t keep returning if I weren’t!
Feb: As far as I am concerned, there is no need for improvement.Andrew.
To the Winebox Team' You have a good selection of wines and your service is most efficient.
Cheers Sigrid H.
Feb: I was very pleased with the updates (progress) on my order, as it was originally on back-order, and I also appreciated the email advising me when the order shipped. Very professional and personal.........well done........Michael N.
Feb: Dear WBW staff...Thank you again for wonderful service, wonderful wines & prompt delivery!Thanks Lynda.
Delivery efficiency excellent as usual. Thank you.Annette G.
Thank you: very happy as is.Wonderful service. Cheerio,PAMELA H.
I can't thank you enough - seriously thank you for sorting this for me!
You guys have provided outstanding customer service and I have no hesitation in recommending you to others - you've been an absolute pleasure to deal with! Cheers Ruth
I used Wine Box Warehouse for the first time last week. I received the wine in a safe and organised manner and was amazed how quickly I received the order. I would definitely use Wine Box Warehouse again.
All great thanks, Quick, easy and convenient. Wayne L.
Jan: I was delighted with the service and strongly recommend it to my friends.Though I am not a heavy consumer I will certainly be keeping your company in mind when the need arises.
Again many thanks
Jan: My order arrived promptly as per my delivery instructions. I appreciated the tracking information. Thank you very much. Kyle
Jan: I was very impressed with your very rapid delivery of my wine. Mary
Jan: I found Wine Box Warehouse Excellent service and choice of wine. One way I would recommend it to be improved is to have free delivery on beer if over a certain amount OR brought with a box of wine.Cheers
Jan: My recent order was delivered on the day I ordered it, so the service could not have been any better. Tracking information is a good idea, but in this instance, the wine arrived before I even checked email!
Fabulous service! Kind regards,Helen
Jan: Hi Tim,
I think the communication by e-mail and the tracking information is great as it is… and the delivery times are prompt too so just keep up the great work! Cheers, Andrew.
Jan: Thanks your tracking and info received all worked well.
Jan: I was mightily impressed with the speed with which the last ordered was processed and delivered. All done on the same day the order was placed! Tony
Jan: Thank you for this opportunity. I have no complaints, and can only sing the praises of your services. I share my enthusiasm with colleagues and friends as you are so reliable and efficient.
Jan: Feedback on my first use of Wine Box Warehouse
· I found the wine I was looking for… at a good price.
· An enquiry I made was answered promptly and comprehensively.
· The tracking confirmation advised me the goods were on the way… and the goods arrived promptly.
· The product and packaging when the goods arrived was in good condition
10 out of 10 guys …. All good !
I have recommended Wine Box Warehouse to friends and will be including Wine Box Warehouse in future searches for wines.
Thanks & regards, Colin B
Dec: Happy New Year Tim, prices are great, website is a treat to use &
I returned from Perth to Adelaide on 30th & order hadn't arrived by then, but its that time of year when you are no doubt at your busiest & thats what son Dave gets by not having enough time to go through your email I forwarded in early December, & make his own selection of wines. I finally did an order myself so hopefully its not boiling somewhere in the sun & popping corks: he's got your tracking advice anyway, so I'm sure it will catch up with him once public hols are finished. I've spread the word around friends here in Adelaide so you get some orders out of it. Cheers Linda.
Hi Wine Box Warehouse. Just wanted to let you know that I'm a very happy customer. Your customer service is faultless and shipping is always speedy.
Have a Happy 2015. Ali
Dec:Thanks. Delivery person left the box of wine behind rubbish bin in garage as I was not home. I had asked for it to be left on front steps and using initiative, the delivery person likely thought this was too exposed. Service would be improved though if a text message could be sent advising where it was left. Excellent service always,
DEC:I think your service is generally terrific and tracking seemed to work. Cheers and happy Christmas, Margie
Dec; Hi, I like the confirmation emails at each stage of the purchase process and the tracking info.I have only had one breakage and this was dealt with promptly. I think the packaging could be improved ie between bottles but this is an issue for your suppliers, Regards,Jim N.
Dear All,I found this latest method fantastic. I even got an email saying it was at my local post office for pick up. Thanks Annette
DEC 15;Delivery was so fast, I didn't need a tracking system. Quicker than expected.Thx Trish
Dec 11;really pleased with the service from you , my son lives in Sydney and I will allways use your company for my family out there, I live in the uk I only wished you delivered here. Alan
Nov30;I have found the service very efficient to date. Particularly I appreciate the couriers who deliver: the are very pleasant and helpful e.g. I have mobility issues at present, and take a while to get to the door; they know this and wait patiently, and put the boxes in my garage by the racks - and do it with a smile! Keep them!
Nov;Keep up the great work - my last order was received 2 days after I placed the order online. That's brilliant service.
Thank you - Eugene
Nov 28;hi,Order arrived at post office in perfect order.Expecting a wonderful weekend exploring the charms of this Katnook MAS WITH FRIENDS.
HAVE A GREAT XMAS AND A BIG YEAR IN 20125.
NOV 21;The wines are cool. The odering , paying & delivery are Hot now. i make certain I hold stock to cover a hiccup in delay.
Keep finding GOOD Wine, Ron J
Nov 14;The service is expert and speedy. The quality of the wines is delightful. Thanks for your work, PeterC
Thanks for your email. My wine arrived safe & sound in good time.
Very efficient service! Regards. James w
In the case of my recent order, I was pleasantly surprised to find my order was delivered within 48 hours of placing it (arrived mid morning) and quite amused when the email advising it had been despatched and was on its way arrived approx 6pm that evening (ie email was well after the wine arrived).
NOV 14;Thanks for the email. We are happy with the services provided and think that your approach is excellent. We plan to continue to order our wines through you.Paul and Cathi R.
Nov 10:Great service, received with thanks, Neil C.
Regional Sales Manager
Nov 5;Hi Tim,
The only feedback I have is to keep doing what you are doing, I get a notification on billing, on picking/despatch and a couple of days later it’s in Brisbane… can’t fault that.Regards. Alan A.
Nov 5; I'd just like to say even though I only order intermittently, I am very happy with your reliable service and delivery as is. cheers and many thanks,Judy Sh.
OCT 23:I think I placed my order sometime Tuesday and by Wednesday 8.30am it was at my front door!
A delightful delivery man carried the box into my house.
The service from start to finish is 10/10 Many thanks,
OCT23: Hi WBW. I have no issues with your current methods. I order and pay for it, you pack, correspond and deliver it. I receive store and drink it. How good is that.Cheers Neville F. A happy customer.
Oct17;Great service, timely delivery and responses to any issues. Have not ever returned anything but would be interested to see how that went should I need to do so. Don’t order that much but some of the wines have been excellent and I have introduced Winebox to some friends. Well done, Cheers Rick M.
Oct14;As usual great service. Arrived in a timely manner. Great wine and value. I will be a lifetime customer and continue to recommend you to family and friends.Thank you. Steve J.
Oct14;Thanks, Excellent service with wine delivered to back door as requested.Haig
Oct 10;Tracking info is a great inclusion in your services but to be honest when I have ordered wines from you they have always arrived within a few days and I haven't needed to follow up receipt.Regards Helen.
Oct10th;Hi Tim, I was impressed with your delivery time, it’s as good as the benchmark. I think you are doing a great job as it is, keep it up and like all industries the marketplace demands continual improvement. Regards, Gary R
Oct 2, You provided me with tracking information for my recent order, when the wine was shipped (via Australia Post). This was sufficient for my purposes – it told me when to go to our post office to collect the wine. Some merchants do not provide any tracking information at all, so your are already ahead of them. I also appreciated having to sign to collect the wine. Keep up the good service.Thx Robert
OCT 3,excellent service very prompt, thanks Liz
OCT 2,The order was easy to place, the emails were clear and I received it quickly.Meredith S
Oct2,Just to say that the delivery system and tracking all works well.Thx Jim
26th Sept.Thanks I used the tracking info for my last order. It was very handy. Like it. Keep doing it.
25 Sept.Delivery is always speedy and efficient: an excellent service.Cheers,Geoff
25 Sept.Your deliveries are so prompt that I have never needed to access your tracking service.
25 Sept. Just to let you know my order arrived on time Thursday 25th Sept (as promised) at around 10.30am. This was our first order so thanks for delivering on time. Brian C
20th Sept;hi Winebox warehouse, my wine always comes so quickly!! thank you. nothing to improve from me!! keep up the fabulous work!! love ordering from you :) Carla
19th September , Service is really great. Many thanks,Margaret L.
19th Sept, The service was excellent thank you. Wine arrived safely.Regards,Carol
13th Sept. Your service was terrific. No complaints or suggestions for improvement. Thanks.Bill C.
13th Sept. Hi Tim, As usual, the wine arrived before we started worrying about where it may have been. So all good and thanks for the excellent special on the Mitchell. cheers. Jack
12 Sept. We have always been very happy with service and offers from wineboxwareaouse. We have been in a number of wine clubs over the years and this is by far the best.Greg. D Thanks and keep up the good work.
12 Sept. Hi Tim,Thanks for your follow-up email. It is a nice touch. I just wanted to say how pleased I was, not only with your service, but also with your pricing. LOVE the free delivery – that’s why I came across to you from another wine company.
Kind Regards. S.Jones
12 SeptExcellent product. Quick Service and Delivery. Highly recommended. I will certainly deal with the Wine Box Warehouse in the future. Kindest regards
12 Sept Dear Winebox Team,
I can't find fault in anything you do!
Keep up the great work ;-)
6 Sept The order arrived quickly. Probably the fastest of any order with you.
5 Sep 2014Delivery free and very quick. Great service,PK
28th June 2014 The service is always excellent. Your sales team do a great job! - Anne
28th June 2014 Excellent service as usual - very prompt and efficient - Elizabeth
21st June 2014 Wine arrived in good time & where requested. A good outcome for a happy customer - Dale
21st June 2014 I have found your service to be very efficient and prompt. I appreciate the confirmation of the order by email. I live a few hundred KM from Melbourne and have been impressed by the delivery within a few days. I have never needed to use the tracking service. The website is also very easy to use, easy to browse wines. I like the regular emails received with specials - Melissa
21st June 2014 The tracking information in the confirmation email is a great idea – takes all the hassles out of wondering where the wine is and how long it will take to arrive. A very useful and practical service - Neil
21st June 2014 I have been ordering wine from you for some time now. I continue to do so because of the quality and price of the product but also because delivery processes are reliable and timely - Jacqueline
14th June 2014 Your system works well and is spot-on regarding delivery information. Keep up the good work - William
13th June 2014 As always the wines are exactly as they are expertly described. These wines are extremely good value. For us its our 'everyday wine' and they come at the best price we can get them for.On top of this; the wines are delivered ASAP. Last week I ordered Wine on a Wednesday afternoon and they came delivered Friday morning - to regional South Australia. Thanks and keep up the great work - Hamish
13th June 2014 The delivery , as usual, was literally ‘overnight’ – so it was here the same day as the tracking info came through! - Tony
26th April 2014 Thank you so much. l I have purchased wine from you on other occasions and have received the same excellent service from beginning to end - Lee
26th April 2014 Good morning Wine Box Warehouse. Perfect this time. Australia Post all the way! - Rodger
26th April 2014 Fabulous service! Keep doing what you do - Penny
26th April 2014 Thanks Team, the wine was received within more than an acceptable timeframe & is of Top Quality! Great choice to choose from so keep up the good work - Graham
19th April 2014 Hi! Have never had any trouble with the wines or the delivery - Lesly
19th April 2014 Thanks for this. I discovered your website just recently and am pleased to say that your wines are very good and I will stick with you. Prior to joining I brought wines through Cellar Masters and Golf Links and have recommended you to friends - Paul
12th April 2014 Hi team, love your service and the wine offered. Also love the fact that delivery is free and the wine gets delivered in a few days. - Niki
11/04/14 You guys are the best. I would not buy wine online from any other company
5th April 2014 Thank you for being reasonably priced & very prompt with your delivery. Not to mention your delivery personal placed in the desired area. Peta
28th March 2014 Hi guys Your service is brilliant. Incredibly prompt and absolutely no hassle. Will be ordering again. Many thanks Dinah
Hi Thank you for providing such good wine for such good value! I was pleasantly surprised to find that my order arrived within 48 hours of ordering it. I received a couple of emails advising me of the status of my order and providing tracking information if I needed to check progress but the wine arrived before I even opened the later email. It is good to know I can get an order quickly and will keep that in mind next time I am entertaining and need a couple of bottles of something good, quick. Also, I love the fact that you don't charge freight on single cases - makes it even better value. Keep it up - very appreciated! iris
Hi, last order was filled and delivered within 24 hours. Outstanding! Thanks. Steve
22nd March 2014 Your service is excellent. I placed the order in the evening and received the wine the next day. Even before your advice that it had been dispatched. Many thanks - Anne
21st March 2014 As usual – impeccable service – arrived the next day after I received advice that it was on its way!! - Tony
21st March 2014 I appreciate th tacking info - also find the delivery people prompt and very pleasant. Good service! - Kath
21st March 2014 Did not need to use tracking. Arrived quickly and put exactly where I asked. - Dennis
21st March 2014 All good as far as I was concerned. - Matt
21st March 2014 Dear Winebox Warehouse team, Don't change anything! I'm delighted with your service!! Thank you ;-) - Kim
21st March 2014, Excellent as always, Cheers. - Angelo
21st March 2014 I find your service to be excellent – well done. - Kerrie
21st March 2014 Thank you for an expedient delivery. - Olga
19th March 2014 Just letting you know that I am always pleased with the wine I order and I really appreciate the way you rate the wines it makes is easier. - Carol
19th March 2014 Excellent service again from WBW plus Fastway Couriers - John
15th March 2014 All good and efficient. Very happy with your service. - Niki
15th March 2014 I find your overall service and promptness excellent – not much I can add to what you offer and do.Thanks & Regards - Anthony
15th March 2014 Wow! I ordered my wine on Friday at 10.26am and it was delivered by the time I woke up on Saturday morning. Great service. - Dale
14th March 2014 I don't think you could possibly improve the service. - Carmelo
14th March 2014 Tracking info was good, the first I knew it had arrived was when I saw an email saying it had been delivered. I rushed to the front door. - Ron
14th March 2014 My last order was delivered to Griffith, ACT, within 24 hours of my order being placed. 10 out 0f 10 - Malcolm
9th March 2014 I was pleased with the prompt delivery of the carton, and if the first bottle is a guide to the remaining 11, I am very happy with the contents as well! - Andrew
7th March 2014 Quick response and quick delivery - John
7th March 2014 All good. My order arrived at 7.15 today Fri 7/3/14. Had a call yesterday to ensure that I would be home at this time - Kev
7th March 2014 I thought the service was excellent, and was impressed by the speed of delivery. - David
7th March 2014 My last order arrived very quickly by Aust Post. - Mark
7th March 2014 I have nothing but good things to say about WBW, All is very good as far as I am concerned: from the webiste (very user-friendly) to the ease of oredering and the speedy delivery. - David
7th March 2014 Whenever I order wine from you the service is excellent - Bradley
7th March 2014 Prompt delivery, great wine, I find your descriptions on the wines very helpful thank you. - Karen
7th March 2014 Good received in very timely manner thank you.The service which you use in Brisbane is excellent with same delivery person for some years now. - Graeme
4th March 2014 10 out of 10. Delivery effected today (Tuesday) having only ordered Monday - Malcolm
28th February 2014 Very prompt efficient delivery. Thank you. - Diana
21st February 2014 Thanks again for excellent service. I love the variety of the white wine dozens that you offer. - Denise
21st February 2014 Everything worked beautifully - timely delivery and the wine is delicious. - Annette
21st February 2014 The service was easy to use, my product arrived quickly and not damaged (wine decanter) so I am happy with the service provided - Karley
21st February 2014 Your delivery is always reliable, I don't need tracking - Colin
19th February 2014 I would just like to say how impressed we were with the speedy delivery of our order and the fact we were kept up to date with delivery progress. Also prices are very competitive. For these reasons we will highly recommend Wine Box Warehouse - Ann
31st January 2014 No complaints at all and I thank and commend the team on how quickly my order arrived! Will definitely be ordering with you again. Keep up the good work! Guy
27th January 2014 Fantastic service, really liked the tracking, delivery time was a record!!! thanks. - Eliza
17th January 2014 You are so professional people that I have 10/10 for you. My orders are always delivered within 48hrs and in proper packaging. Best Regards; Irek
10th January 2014 As a first time customer I found the price good , web site very good, service excellent, I will certainly be back, I've found my new wine shop .Well Done. Kind Regards. Alan
10th January 2014 Thanks Jono. The wine arrived safely this morning intact and well packed. I appreciate the trouble you have gone to to get this here in time for my Dad's birthday & we will definitely consider ordering from you again. Kind regards. Ali
10th January 2014 Everything was great. Quick delivery, left as requested and the wine is very yummy. Thanks. Jan
28th December 2013 Thank you so much for the service that you gave with my recent order which was sent to a friend in Melbourne. You sent the order on the day I asked and my friend was extremely pleased with the nice selection of wines. Since I live in Canada this made me worry free and I'll certainly use you again in the future and recommend you to friends here who have family and friends in Australia. Thanks again for the great service. Nancy
3rd December 2013 I was very happy with the service and the wine was delivered in the nominated time frame. Diana
3rd December 2013 Keep up the good work - you are always my first port of call for decent wine at a good price. Elaine
3rd December 2013 Your business is a delight to deal with, not like a great deal of businesses these days. Eileen
3rd December 2013 Very happy with service, quick delivery time frame (incl arrival on Sun morning!!) and good wines, of course. Andrew
3rd December 2013 The ordering, payment and delivery process was efficient as usual. Chris
3rd December 2013 Thanks for the great service and the even greater specials. Denise
3rd December 2013 All went well Delivered efficiently. Helen
26th October 2013 Great wine and service as always. Julie
26th October 2013 Excellent as always, quick, reliable. Best wine site ever. Angelo
18th October 2013 We were very happy with the service and delivery- very prompt. Cheryl
18th October 2013 Your service has always been impeccable. Heather
18th October 2013 Thank you, the wine was delivered on time in good condition. David
18th October 2013 The order was received on time and in perfect condition. Your sales person was brilliant. Tony
18th October 2013 Thank you for your great service. Debbie
29th September 2013 Delivery was spot on and the contents look as though I'll be drinking very well for a while longer yet. Many thanks for the service. Allen
29th September 2013 Very impressed with your efficiency as I only placed the order 2 days ago.
Order was 100% correct and well packed. Judy
29th September 2013 I was very pleased with the delivery, it was well within the timeframe. Very pleased with the wine. Thank you. Barbara
29th September 2013 Excellent service with rapid delivery time. Phillip
29th September 2013 Service was great. The wine was delivered the next day Helen
6th September 2013 Very satisfied with the service – didn’t need to use tracking.
6th September 2013 Delivery was on time, so no problems! Cheers Mal
6th September 2013 the delivery was very prompt and left by carrier as arranged, I will use your services again when the need arises Sigrid
6th September 2013 I did not use the tracking service because the service you provide is outstanding. I have always received the wine within 3 days of ordering it. Perhaps if it took longer I may use the tracking. I have for other deliveries, but have never found reason to use it with you – you are awesome! Jane
6th September 2013 Latest delivery was excellent - on my doorstep within two days from order. Tracking information was up to date and precise. Thanks Michael
6th September 2013 Yes my wine has been delivered on time and I didn’t need the tracking service Lesley
6th September 2013 have used your services only a few times but has always been excellent and above expectations Jerry
6th September 2013 Hi Guys, The wines I ordered were delivered in good time. I had no need to track the package All good this end. Cheers, Rich
30th August 2013 We received our delivery very quick this time and all together which was nice. Leonie
30th August 2013 Thanks for prompt delivery and a great tasting wine also! Brian
30th August 2013 Excellent service and tracking Philip
30th August 2013 I have nothing but good things to say. The confirmation email arrived immediately so i knew i had ordered successfully. Case of wine has been delivered already. Will continue to use your services. Amanda
30th August 2013 The delivery arrived promptly and we received it without any worries and enjoying the contents Lynda
30th August 2013 didn't use the delivery tracking info as the order turned up quickly. But, if it hadn't I would have used the tracking info Cheers Rosemary
30th August 2013 An excellent service and I did notice the tracking emails drop in and will give customers confidence to buy - particularly new ones. Tracy
30th August 2013 There were no problems - a smooth sale and delivery Lesley
30th August 2013 All good and delivery made promptly Cynthia
23rd August 2013 Didn't need the tracking service because my order was delivered the next day! Can't expect any better service than that! Much appreciated.Cheers, Tom
23rd August 2013 Order has been received in all expectations Thanks Barry
23rd August 2013 the wine was delivered very quickly, well inside the delivery time frame and the courier who delivered it was very obliging and professional even to the point of taking it around to my back verandah in order to keep it out of the rain. Very helpful Kevin
23rd August 2013 All went as you said, very good service especially been able to order mixed dozens Thanks Bob
23rd August 2013 The staff I spoke with were very helpful and I will be using your service again, thanks Peggy
23rd August 2013 The tracking of the order was helpful and the wine was delivered promptly and according to instructions. Thanks Des
16th August 2013 Some feedback...I have never had any issues when I order from WBW...if the order be just for a dozen or multiple dozens the quality of service is First Class. My last order took just 2 days from phone call to home delivery..with options for tracking thrown in. Well Done!! Noel
16th August 2013 I received the delivery in the time frame as discussed when I ordered over the phone. No problems at all. Very satisfied. Ron
16th August 2013 The order was delivered very promptly. Thanks Dean
16th August 2013 Wine delivered well and truly in nominated time frames, Richard
16th August 2013 Yes this is a very good service keep it up Geoff
16th August 2013 Thank you, the response (delivery) was very prompt (24 hours!!) Pauline
16th August 2013 It was useful to receive the delivery tracking email (it makes the delivery experience seem very professional) Thanks Lynne
16th August 2013 G’day Team, I have to say that ,as usual, my order arrived within 48hrs, and was delivered with Fastway’s usual cheerful service. My Grandchildren refer to Fastway as “The Wine Fairy”!!! Best regards, Tony
16th August 2013 Delivery and service all very good, thank you. Andrew
16th August 2013 Yes very good service, thanks Neil
16th August 2013 Online tracking very helpful and delivered in nominate time. Thanks Roberto
16th August 2013 Did not use consignment tracking as delivery was very prompt Thanks Fred
9th August 2013 Everything was just fantastic. We are at a caravan park between Broome and Port Hedland in WA and got our wine on time. And the wine is delicious by the way. Thank you and keep up the good work. Des & Val.
9th August 2013 Very fast delivery. Order tracking service very helpful. Very happy customer thanks. June
9th August 2013 Hi Team, the new tracking service was excellent. I was able to see that the order was in transit locally, so was waiting for the delivery. It was on time, very prompt. Thanks and regards, Warren
9th August 2013 Good morning. Your service is excellent. The wine always arrives promptly – no complaints from me! Thank you for the excellent service and I love the free delivery. Will shop at this site in preference to other wine sites. Thank you. Julie
9th August 2013 service is good so I don’t need to use the tracker. Wine has always been delivered in nominated time frames so far ,Michael
9th August 2013 the tracking is very useful, ...
the stock has always been delivered in lighting times, Graham
9th August 2013 The order arrived in a timely manner and the delivery person made a call to announce arrival as requested. Very impressed I shall use your services again. Robert
9th August 2013 All was good for my order – the tracking advice it was shipping indicated to me it would be there probably the next day and it was. Anthony
9th August 2013 Thanks for your quick service ,Sandy
9th August 2013 Wine delivered very quickly. Thanks, Michael
2nd August 2013 Really good service ,Debbie
2nd August 2013 Delivered on time and without damage, what more could you ask. Alex
2nd August 2013 wine arrived very promptly Terry
2nd August 2013 Stock delivered and used the tracking service. I Will be using Winebox again.
Oh the Carmenere was awesome Regards Jeff
2nd August 2013 wine was delivered in my nominated time frame thank you :-) Kerry
2nd August 2013 Everything was perfect about the order and your service. We were impressed at how quickly we received our order. Regards
26th July 2013 Delivery and service all great Regards David
26th July 2013 Order was delivered in good time. I did not use the tracking information this time David
26th July 2013 All good as usual. Great service and a great website. Keep up the excellence!
26th July 2013 The wine arrived very promptly thanks. Darrel
26th July 2013 The freight tracker is a practical innovation Thx Jonathan
26th July 2013 Hi, as per usual, your service and the information I received regarding my order was excellent. My wine arrived the day after I ordered it. Keep up the great work. Cheers Stuart
26th July 2013 Tracking, Carriers and delivery time all great
26th July 2013 Product arrived in good time delivery fine. Best regards Sowerby
26th July 2013 Excellent service, great deals and happy. Will definitely refer your website to my mates. Cheers, Eric
26th July 2013 Tracking information useful and stock delivered in nominated timeframe David
23rd July 2013 Ordered at 11pm last night and received today – Great service guys Clive
23rd July 2013 Hi, I just want to say how impressed I was at the service and turnaround time. I ordered the wine box yesterday morning and it was delivered in the afternoon. Thanks - I'll be recommending your company to colleagues and friends. Many thanks,
19th July 2013 Wine did arrive within the nominated time frame, so thanks for that
19th July 2013 Everything was great the delivery was very timely. Thanks Michael
19th July 2013 Hi I ordered over the phone and was very happy with all aspects of the service Thanks Phil
19th July 2013 a as busy professional I enjoy using your service and the great wines that are delivered in a prompt matter- the one dispute I had was resolved very professionally Chris
19th July 2013 Delivery within the expected timeframe Graeme
19th July 2013 didnt need to track the order -everything was on time no problem ! thank you Rupa
19th July 2013 Order tracking is re-assuring, as it shows good quality control, although I have not needed it, as the wine is delivered promptly.. I now expect that to happen.
19th July 2013 delivery was, as usual, timely Lynne
19th July 2013 Excellent service as usual! Paul
19th July 2013 I only order a doz at a time and it always arrives within a day or two Caryl
12th July 2013 things worked well once I got my CC sorted, my fault, did'nt see the carrier arrival expedited on conformation of order.
Thanks again I'll be back Cheers Geoff
12th July 2013 Tracking information is very good Ben and Philippa
12th July 2013 Hi the tracking on this occasion was invaluable as my order was delivered to the wrong house …I followed the delivery closely and as soon as it showed delivered I contacted Aust Post who traced the drivers dropoffs for the day in question Very helpful Many thanks
12th July 2013 Hello Thank you for quick delivery of my order. The delivery was very efficient and I liked the tracking information Kay and Mark
12th July 2013 Hi Guys, tracking was very useful I appreciated it and hadn't expected it and delivery was super quick; next business day! Cheers Rohan
12th July 2013 Tracking information was useful, the carrier answer was helpful and wine delivered on time Natalie
12th July 2013 Hi, tracking information useful in that you know the order has been processed and is on it’s way, other than that didn’t use it. Stock turned up as expected, but I have been using your service for a few years and it has always been good. Cheers Karen
12th July 2013 Delivery service is excellent: never a need for tracking Cheers, Geoff
12th July 2013 Excellent service - could not believe such a fast response to my order Regards Jim
12th July 2013 Amazingly quick delivery. Perfect. Brendan
12th July 2013 Everything was fine. No problems, delivered within 2 days. Very happy. George
12th July 2013 Order received within expected timeframe - couple of business days Ian
12th July 2013 Hi There. I did not use the tracking option Yes the stock was delivered in the nominated time frame. Yes the stock tastes very nice. Cheers Dan
5th July 2013 Your service has always been exceptional in delivering quality wines.
Thank you again. Lynda
5th July 2013 The order was delivered on time thank you. Information provided is useful Mike
5th July 2013 deliveries are always within a day or two. Cheers Neil
5th July 2013 delivery it went just as promised. Hugh
5th July 2013 Fantastic system of tracking that you have in place, ordered pm and received goods the next morning with update emails in between. Keep up the good work! Will buy from you again! Happy customer
5th July 2013 Hi, I've never needed the tracking info. so far, because the goods have always arr. promptly and in good cond. May well be useful some day. Last delivery was outstanding, 48 hours from phone order to receipt of the goods Ron
5th July 2013 The order was delivered promptly as per the instructions. I did not have a need to follow the tracking.
Thank you again for your prompt service - all aspects fulfilling the order and delivery. It makes my shopping very easy!
5th July 2013 All good thank you. Well done Matt
4th July 2013 Many thanks and keep up the good work
28th June 2013 My order was delivered in good time and I did not need to use the tracking tool.
28th June 2013 It was all good as usual, Thanks dudes.
28th June 2013 Hi WBW,
I didn’t need to use the tracking as my wine was here next day.
28th June 2013 Delivered promptly. Darrel
28th June 2013 Great service!
28th June 2013 You operate a very good business with good systems.
Oh, and I am enjoying the wine as well! Stephen
28th June 2013 Hi,
I did appreciate the advice that order had been fulfilled & shipped but didn't actually use the tracking as I know from previous orders that deliveries only take a couple of days; which is FANTASTIC!!!
Cheers & Thanks for the great service. Graeme
28th June 2013 all good. Raj
28th June 2013 Wine delivered promptly and in good order. John
28th June 2013 I am very pleased. Kate
28th June 2013 Top marks to Fastway Couriers, most commendable service Cheers, Ron
28th June 2013 Yes all OK. Graham
28th June 2013 delivery has always been on time and efficient. Ian
28th June 2013 Hi. Yes I found the tracking number very useful. I used it to find out where my order was.
24th June 2013 Hi There,
As always i am pleased with the service from WBW. The communication is good and I always recieve my products promptly. Jane
14th June 2013 I find the tracking system useful and am pleased with the prompt and efficient delivery service.
14th June 2013 Hi, I have been buying on and off from you guys for years and have never had any issues re delivery so never refer to the tracking information. Service is always good when I ring up to order.
14th June 2013 Hi,
Wine was delivered promptly and well within expectations.
14th June 2013 My wine order has arrived safely today. Thank you very much for your prompt and very efficient attention.
14th June 2013 Yes, thank you am absolutely delighted to have received the order in a timely manner and have already begun to enjoy the wine. Thank you for your efforts and energies….
14th June 2013 thanks for the prompt delivery. Helen
14th June 2013 Wine received very promptly thank you - Denis
14th June 2013 The service you provide is fantastic and I never check the tracking service as I don't have to. The order always arrives within the time specified and there is never a problem. Thanks again for a great service and good wines. Regards Julie
14th June 2013 Great service thank you.
14th June 2013 The despatch e-mail was useful to know when to expect my delivery.
14th June 2013 very quick. Alison
14th June 2013 The stock was delivered quickly. I did not make use of the tracking service. Vanessa
14th June 2013 Hi
We picked up wine yesterday . Card in mail on Wednesday 12th. We didn't use the tracking service this time but I have used it before with purchases from WBW and from other retailers. I find it a useful tool
14th June 2013 Hi,
Yes – happy with all my recent orders.
14th June 2013 As always